AFTER the winery won gold in the tourism wineries, distilleries and breweries category at the 2018 Australian Tourism Awards Sandalford Wines cellar door manager Jessie Jiang said receiving the gold award would be of special significance to Chinese customers.
“Chinese people always want to experience the very best there is, and I feel incredibly proud to work at Australia’s best tourism winery,’’ she said.
“We value Chinese speaking people as very important customers and we cater specially to both international Chinese visitors and Chinese residing in Australia.
“We have worked to tailor our product to meet their expectations since becoming the first winery in WA to be China Ready & Accredited® in 2014.
“We have four Chinese speaking staff in our cellar door and three in our restaurant-catering division and this award recognises the major contribution they make to our business.”
Sandalford Wines chief executive officer Grant Brinklow said the winery was a sponsor of the national awards at which they presented their premium dessert wine, Sandalera, to the 750 guests who attended the event.
He said Sandalera was the product of sun ripened Swan Valley grapes harvested at optimum maturity and was highly sought after by the 32,000 Chinese-speaking tourists who visited Sandalford each year.
The Swan Valley Visitor Centre also won gold in the visitor information services category.
City of Swan Mayor David Lucas said he was thrilled the visitor centre had been officially recognised as the best in Australia.
“The city is dedicated to tourism and the provision of quality visitor servicing and this win is a reflection of that,’’ he said.
“It is also a reflection of the wonderful work being done by our dedicated and passionate team of staff and volunteers, well done to them all.
“I am also very pleased to see so many medal wins come out of the Swan Valley, there is a reason why the finest wineries, breweries, distilleries and artisans call the Swan valley home.”
In total eight WA tourism businesses won a gold medal at the awards.