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Information Proficiency director Lisa Read-White and technical director Alex White say they feel honoured to be finalists in the 2018 Telstra Business Awards.

Telstra business finalists from Midland, Henley Brook

MIDLAND firm Information Proficiency is a finalist in the small and succeeding category in the 2018 Telstra Business Awards.

Started in 2009 the business provides technical support, technology, hardware (barcode scanners) and software including a range of add-ons to provide a complete solution for HP Records Manager (TRIM), which is an electronic document and records management system, and HPE Content Manager solutions to state and local government and private sector organisations.

Director Lisa Read-White said with the increased public interest in data privacy and fear around breaches from digitisation and automation, it’s more important than ever to know what data you have, collect and need to run your business. 

“It’s also important to secure and store that data in a usable form so you can carry on your business. 

“Information Proficiency helps companies capture, store, secure and make sense of that data.’’

She said receiving acknowledgement was such an honour on any day, but receiving such prestigious acknowledgement after being judged against so many other companies is something else again. 

“As a company we work really hard at customer service and being the best at what we do. 

“This award judges our level of maturity in every aspect of running a company, not just how good we are at delivering a service. 

“To be a finalist means we have been judged to be a well-rounded and mature company doing all the right things in every aspect. 

“That’s what makes this award hard to achieve –  it is a benchmark not many can achieve –  for us that makes the acknowledgement more rewarding.

Henley Brook rehab centre Shalom House is a finalist in the social change maker category.

Chief executive officer Peter Lyndon-James said being a finalist in the awards was a great privilege and testimony to the staff, volunteers and residents of Shalom House. 

“To me it truly reflects what we actually do, and that is we are socially changing all areas of our community,’’ he said.

“It confirms that what we are doing is working, it confirms that we aren’t just rehabilitating people, but restoring their lives and families; creating stronger, healthier and better communities. 

“It also means that we are bringing about the much-needed change in this space, reforming the way rehabilitation and reintegration of people into our society and effectively changing the face of rehabilitation and reintegration in the way that it needs to be done.’’

Mr Lyndon-James, who is also a City of Swan councillor, said Shalom House offered holistic rehabilitation services to its residents. 

“We focus on addressing all aspects of a person’s life, not just their substance dependency, this includes addressing issues from their childhood, restoring their family relationships, restoring their finances, helping them get their driver’s licenses, upskilling and educating them, helping them obtain work. 

“Upon completing our program, all graduating residents leave 100 per cent debt-free, with a job, a healthy bank account, new habits and new skills for life. 

“Not all of our residents come into Shalom House for substance abuse issues, a lot of them come here to address the lack of life-skills, gaming addictions, sex addiction, depression, inability to face social situations, to name a few.’’

Telstra awards ambassador Vicki Brady said the finalists had been through a rigorous judging process to find the most outstanding small and medium sized businesses in Australia. 

Ms Brady said every entrant received a customised business benchmark report with insights and advice tailored to their business. 

“The awards program aims to support small and medium businesses by helping them to analyse, evaluate and improve their operations and increase their networking opportunities through technology and innovation,’’ she said.

“As partner to almost one million small and medium business customers, we believe there’s an important role for us to play in helping customers embrace technology and make the most of the opportunities to thrive in a world that is more connected than ever.”

Winners of the 2018 Telstra Western Australian Business Awards will be announced on Thursday, August 16.

State and territory winners will then be invited to Melbourne for the national judging on Wednesday, September 19 and a celebration gala dinner on Thursday, September 20.

By Anita McInnes

About Anita

Anita Mcinnes received a highly commended in the 2009 WA Media Awards suburban section for her reporting. Two of her sons were born at Swan District Hospital and for many years she was a partner in a small business, which operated in the Gingin-Muchea-Bullsbrook area. As a mature age student Anita studied journalism at Curtin University before working in Busselton, Dunsborough and Rockingham with West Regionals. She says the best part of her job is meeting eastern suburb residents and visiting the many attractions in the area.

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