A SURVEY has revealed the majority of residents and business owners within the Shire of Mundaring are not fans of the way their local government makes decisions.
Results from the Shire’s 2021 Community Perceptions Survey have been released showing that only one in three respondents agreed the Shire was transparent in its decision making.
For the first time, the bi-annual survey included business owners and was conducted via a mail-out census, rather than on the phone.
Twice as many responses were received, more than 900, compared with about 400 in 2019, the last time the survey was conducted.
Overall satisfaction with the Shire’s performance is positive, sitting at around 72 per cent.
By comparison, overall satisfaction levels at the nearby Cities of Swan and Kalamunda sit at 68 per cent and 56 per cent respectively.
Older residents were more likely to be satisfied with the Shire’s performance, than those aged 35 to 49.
Sixty-one per cent of those surveyed said they were satisfied with value for money and services for rates provided by the Shire, in comparison to only 35 per cent at the City of Kalamunda and 45 per cent at the City of Swan.
Acting chief executive, Shane Purdy, said survey results would help guide the Shire’s strategic direction when preparing the Strategic Community Plan and Corporate Business Plan.
“We were pleased to learn that our ability to provide good quality services and the Shire’s positive reputation are seen as key strengths,” he said.
“Future priorities for the Shire include seeking ways to improve the community’s perception regarding the value of services and facilities we provide for the rates and other fees they pay; understanding how we can enhance communications about local issues; and better investment in the regions.”
The full survey results are available on the Shire’s website.