The Henley Brook for customer service

The Henley Brook has received the Customer Service Award at the 2023 Swan Chamber of Commerce business awards night.
August 31, 2023

The Henley Brook, fondly known as The Hen, is a beloved destination for locals and tourists alike; offering an unparalleled experience of food, drinks, entertainment, and above all, a location to gather, celebrate and relax.

The Hen caters to a wide range of needs and occasions; featuring a cozy indoor restaurant (punctuated by a double-sided fireplace), a massive lawn which encourages free-range play and several outdoor spaces. This allows guests to choose the perfect setting for their gathering.

For the owners, managers and staff at The Hen, excellence in service is not just what we do for a living, it’s a passion.

Staff are trained to anticipate and exceed the needs of every guest, ensuring a memorable and personal experience for all. The experience begins at the front door, where they are greeted with genuine warmth, creating a welcoming atmosphere that sets the stage for an unforgettable visit.

Recently awarded the Customer Service Award in the 2023 Swan Business Awards, The Hen’s blend of exceptional staff, excellence in food and drinks, beautiful facilities, and unwavering dedication to customer satisfaction epitomises the dedication to customer service for all its guests.

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