ELDERLY users of the Swan Active Midland leisure pool say the water temperature is too cool for them.

Echo News has spoken to some of the regulars who said other elderly swimmers they knew had stopped going to the Midland pool and were instead going to Swan Active Beechboro pool.

Some people complained that there had been a problem with the water temperature for months and that swimming lessons for babies had been stopped.

Forrestfield resident Susan Thomas uses the pool three times a week.

“For a few weeks now, it’s gotten really bad, about two weeks ago it was that cold, everyone started leaving and not coming back,’’ she said.

“I think it got down to about 28°C and that’s supposed to be the heated pool, and because I have a bad back, and I have bulging discs and pinched nerves, walking in the pool was supposed to be therapeutic for my back, but with the pool being so cold, it does the opposite and tenses it up,’’ she said.

“I’m turning 60 and yeah basically it’s just too cold.

“I actually went yesterday, and they reckoned it was 30.5°C, now that’s still too cold.”

Mrs Thomas said other pools in the City of Swan were between 32°C to 33°C but not the Midland pool.

“I actually went to put my foot in yesterday, and normally it’s warm when you put your foot in, to step down the steps, but no, it was cold.

“So I complained, I got them to put a thermometer in and it was just on 30°C.

“Basically what’s happened is when the pool was actually rebuilt, somebody pinched a whole bunch of wire, copper wire and it’s not been right since.

“It was a lot hotter and a lot better before they actually fixed the pool up.

“They’ve got solar and when it’s a sunny day, it kicks in and within a couple of days, it’s nice and warm.’’

But she said the solar wasn’t working all the time and people were paying higher fees since July and not getting the benefit.

City of Swan Mayor Tanya Richardson said the target temperature for the Swan Active Midland leisure pool was 31.5°C.

“Over the past few months, colder weather and other factors have seen it fluctuate between 29.5°C and 30.9°C,” she said.

“Our operations team is actively working with multiple contractors to restore consistent heating and ensure the set temperature is maintained.”

Mrs Richardson said the leisure pool’s set temperature sat within AustSwim’s recommended range for running infant classes.

“When the pool drops below 30°C, AustSwim guidelines recommend postponing infant swimming lessons,” she said.

“All cancelled lessons are fully credited.

“While there are no specific temperature guidelines for senior users, the leisure pool is designed to cater to a diverse community – including families, infant lessons, aqua classes, physio sessions, and casual swimmers.

“It is not specifically a therapy pool, although it is sometimes used for rehabilitation purposes.

“Several key systems have been assessed by specialists and while no definitive fault has been identified yet, our team continues to troubleshoot and trial corrective measures.

“We understand this is frustrating for our members and sincerely appreciate their patience as we work to resolve the issue as quickly as possible.”